Working to a high standard
We are a member of the Helplines Partnership and are committed to providing a high quality helpline service. All our helpline officers have a certificate in counselling skills and have many years’ experience of supporting people with epilepsy. We will always treat you with courtesy and respect.
If you have any complaints about our service, or any suggestions for improvement, we really want to hear from you. Please email our Interim Policy and Communications Manager, Rona Johnson at firstname.lastname@example.org
With very little statutory funding, we rely on donations to enable us to continue our vital work. Every donation helps to ensure our services continue.