Uschi Stickroth - Helpline and Information Officer

Uschi Stickroth

I joined Epilepsy Scotland in October 2007 as information and helpline officer. Professionally, I am a qualified translator, and I did my training in Munich, Germany. Immediately prior to my current job, I worked for the now defunct Commission for Racial Equality for 11 years in an administrative role, as well as other administrative roles throughout my working life. I deeply care about equality for all and joining Epilepsy Scotland was a great opportunity to become a disability advocate. My role here at Epilepsy has changed over the years, but primarily I work on the helpline, research and write our information leaflets, do information events and some awareness talks. I have a COSCA certificate in counselling skills, and have also done helpline skills training. I am also trained in suicide prevention having done the ASIST (Applied Suicide Intervention Skills Training) course, skills I consider to be essential when working on a helpline. I am passionate about supporting people with epilepsy, and even after almost 12 years in the job, I still love what I do. I feel I have the best job in the world; being able to directly help and support the 55,000 people living with epilepsy in Scotland (and beyond) gives me an immense sense of job satisfaction.