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0808 800 2200


Send us a text on 07786 209 501

Epilepsy Scotland has a free confidential helpline service. We are committed to providing a high quality service. This includes making our information as accessible as possible. For some people text (or SMS) is a quick and convenient way to get in touch.

We answer the same type of questions by text as we do by phone. For example questions on:

  • the symptoms of epilepsy
  • epilepsy in children
  • types of epileptic seizures
  • epilepsy and driving
  • epilepsy treatment and epilepsy drugs
  • temporal lobe epilepsy
  • causes of epilepsy
  • support groups and networks
  • seizure dogs
  • seizure triggers
  • employment issues
  • benefits
  • diagnosis

You can send a text at anytime of day or night. We reply to text messages during the helpline’s normal opening hours. Our friendly helpline staff are available Monday to Friday from 10am to 4.30pm (excluding local and national holidays).

You will be charged at your standard network rate to send us a text. You will not be charged for the reply.


Your text message will be confidential. For more information on this please download our Confidentiality Policy

Complaints Procedure

Epilepsy Scotland is committed to providing an accurate information and support service to people affected by epilepsy. Therefore, if you have any complaint or concern about our helpline service we would like to know. Please download our Complaints Policy